TERMS OF PURCHASE & REFUND POLICY
These Terms of Purchase and Refund Policy apply to all purchases you make from us via our website, over the phone, at a live event, or in any other manner. Your satisfaction is important to us.
Sales of Our Programs and Services
Our educational and informational programs and services are aimed at helping you achieve certain results, but we cannot and do not guarantee any specific outcome. You are solely responsible for what you do with the information we provide and any outcomes that result. Testimonials are examples of what others have done and are not a guarantee of your success.
Returns and Refunds
If you are not fully satisfied with our products or services, please contact events@mediamasteryexperts.com. Please note we do not accept returns on services and no refunds will be issued. All sales and payments are final. (Exceptions for specific programs — such as the Coaching Community 21-day prorated window — are described in that program's agreement.)
Name and Likeness Permission & Release
By attending an event live or online you grant us permission to audio- and video-record the event and to photograph you, and to use your name, likeness, audio, video and photograph for any purpose, in any medium now known or later developed, without further payment and without review of the final product.
Payment Plans
If you purchase via a payment plan, you are responsible for all agreed-upon payments. If payments are not timely received, the entire purchase is void and no payments will be refunded. If you use a third-party lender (even one we suggest) you agree to perform your own due diligence; we offer no financial advice.
When You Buy from an Affiliate
We make no representations about the products or services of our affiliates. Any purchase from a third-party affiliate is subject to that affiliate's own terms. We may be compensated by companies whose products or services we mention or link to ('affiliate marketing').
Force Majeure
We are not responsible for failure or delay caused by acts of God; hostility; telecommunication outage; government restrictions; a pandemic; or other events outside our reasonable control.
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